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Custom AI Chatbots Trained on Your Business
Not a generic Chatbase widget. A real assistant that knows your products, your pricing, your hours, and your tone — answering customers around the clock and routing the ones who want to talk to a human.
OVERVIEW
What is AI Chatbots & Assistants?
WHY IT MATTERS
Why it matters now
WHAT WE DELIVER
What we deliver
Knowledge ingestion
We crawl your site, intake your PDFs, and import your product catalog so the bot answers from your real data, not guesses.
Tone calibration
The bot speaks in your brand voice — friendly, formal, technical, whatever fits. We tune until it feels like a member of your team wrote the responses.
Human handoff
When a customer wants a real person, the bot routes the conversation to your inbox, Slack, or CRM with full context attached.
Lead capture
Configurable forms triggered mid-conversation: quote requests, appointment booking, contact info — written into your CRM automatically.
Hallucination guards
Strict response filters block the bot from inventing prices, hours, policies, or anything outside its grounded knowledge. If it doesn't know, it says so.
Analytics & retraining
You see every conversation, every fallback, every conversion. We retrain monthly on what worked and what didn't.
HOW IT WORKS
How it works
- 1. Discovery & scoping (week 1)
We map the questions your customers actually ask, identify your data sources, and define what the bot will and won't handle. - 2. Build & training (weeks 2-3)
We build the conversation logic, ingest your knowledge, and tune the model on real example conversations. - 3. Launch & monitor (week 4+)
Soft launch on a single page, watch the transcripts, fix what breaks, then roll out site-wide. Monthly retainer keeps it sharp.
FREQUENTLY ASKED
Frequently asked questions
Can it handle complex questions about pricing or product specs?
Yes — as long as your pricing and specs exist somewhere we can ingest (a sheet, a PDF, your product catalog, your CMS). The bot doesn’t guess; it pulls from your real data. If something isn’t in the source, the bot says “I’ll get a real person to follow up” and routes the conversation.
Will it replace my customer service team?
No. It handles the volume of repetitive questions (hours, basic specs, “do you do X service”), which frees your team to focus on real conversations that drive revenue. Most clients keep their team the same size and just close more business.
What happens when the AI doesn't know an answer?
It falls back to a human. We configure exactly how — sometimes that’s a contact form, sometimes a Slack ping, sometimes a callback request. The customer never gets a “sorry, I don’t understand.”
How much does ongoing usage cost?
Most small-to-mid business chatbots run $30-$150/month in API costs. High-traffic sites can hit $500+. We monitor usage and alert you before bills spike.
Can it integrate with my CRM, calendar, or booking system?
Yes. We integrate with HubSpot, Salesforce, Google Calendar, Calendly, Acuity, ServiceTitan, Jobber, and most major SaaS tools via their APIs.
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BEFORE WE TALK
Before we talk, find out where you stand.
Run your own free AEO Scorecard. We test 3 of your real customer queries against ChatGPT and Claude, score your visibility, and email you a personalized report — including the businesses getting cited instead of you.
NEXT STEP
Ready to talk?
30-minute discovery call. No pitch deck, no pressure. Tell us what you’re trying to do and we’ll tell you whether we can help.